Privacy Policy

Privacy policy

WH Renewables Ltd is the data controller for personal information collected through this website and through enquiries about our services.

Information we collect

This may include your name, address or postcode, telephone number, email address, project details, correspondence, survey information, customer reviews and technical information needed to prepare or deliver a service.

Why we use it

We use personal information to respond to enquiries, arrange surveys, prepare quotations, deliver and support installations, moderate customer reviews, keep appropriate business records and meet our legal obligations. We rely on taking steps at your request before entering a contract, performing a contract, complying with legal obligations and our legitimate interests in operating and improving the business.

Website forms and reviews

Quote requests are stored in our private website management area so the team can respond and track progress. Reviews submitted through the website remain private until approved. A reviewer’s email address is used only for administration and is never published.

Sharing and retention

Information is shared only where needed to provide the requested service or meet a legal obligation—for example with relevant suppliers, certification bodies, network operators, IT service providers or professional advisers. We retain information only for as long as reasonably necessary for the purpose collected and any legal, accounting or reporting requirements.

Your rights

You may ask to access, correct or delete your personal information, or object to or restrict certain uses. Contact info@whrenewables.co.uk. You may also raise a concern with the UK Information Commissioner’s Office.

Contact details

WH Renewables Ltd · Company number 14128270. Our registered-office details appear in the website footer.